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CEO Message

Kimberly Hartz

COVID-19 came upon us quickly and stayed longer than we hoped. For people
in this community and around the world, it brought change; fear; new ways
of living, working and socializing; and for many, loss. Looking back on this “year
of the pandemic” at Washington Hospital Healthcare System (WHHS), I will
remember the epic challenges that ultimately sharpened our focus and unified us.

In the face of a global pandemic our staff and physicians rolled up their sleeves,
banded together and met daily obstacles with creativity, bravery and resolve. This
Healthcare System not only fulfilled its mission of safely providing high-quality,
patient-focused health care — it also achieved remarkable goals and continued
forging critical future plans.

Calendar year 2021 began with the launch of our COVID-19 vaccination campaign,
which resulted in more than 75,000 vaccines administered (at time of printing).
We offered the vaccine to anyone who lives or works in the community. Our
vaccination clinic continues to run smoothly and we are grateful to Alameda
County for being in the top 10 counties in the state for the highest vaccination rate.

During it all, staff and physicians rallied to host surveyors from two national health
care assessors. We received our third Magnet® designation for quality patient
care, nursing excellence and innovation in professional nursing practice. Achieving
Magnet status is the highest honor awarded and is recognized as the “gold
standard” of nursing excellence.

I am also pleased to report that we received another three-year Joint Commission
accreditation. WHHS did not merely “pass” these rigorous evaluations. Our COVID
response as well as safety and patient care protocols received top marks and
glowing reviews. I am incredibly proud of this Hospital’s performance.

Everyone here remains thankful to the residents of Washington Township Health
Care District who passed Measure XX to allow essential campus improvements and
expansion. We are also moving forward on the Warm Springs Outpatient Center slated
to bring primary and specialty care to the burgeoning Warm Springs area in 2023.

We continue to nurture our strategic alliance with UCSF Health, in addition to focusing
on our premier specialty services including cardiac care, cancer services, maternal
child health, orthopedics, neurosciences, and other high-quality advanced medical
services. You can read on page 11 about the exciting transcatheter aortic valve
replacement (TAVR) procedure that we recently implemented at Washington Hospital.

Health care is about people — those who selflessly and heroically deliver it in the
face of adversity and those who show steadfast support for their local Hospital
in return for the highest level of compassionate clinical care. I thank everyone for
their patience and faith during these unprecedented times. I assure you we remain
committed to fulfilling this community’s health care needs now and into the future,
which is always driven by our Patient First Ethic.

Kimberly Hartz

Kimberly Hartz signature

Chief Executive Officer