Welcome to Critical Care
We are honored to be trusted with caring for your loved one. Our staff
is committed to providing excellent care and service while helping patients
and families through this very difficult time. This online guide is designed
to answer some of your most common questions. We encourage you to ask
questions and please share any information you feel may help us give your
loved one the best possible care.
Inpatient Experts - Intensivists Contribute to Quality 24/7
The Critical Care Unit (CCU), also sometimes called the Intensive Care
Unit (ICU), is a unit in the Hospital where seriously ill patients are
cared for by specially trained staff. These patients often require close
observation and monitoring, life support and other specialized equipment
that cannot be provided in other units of the Hospital. The CCU staff
is large and diverse and includes doctors, nurses, respiratory therapists,
pharmacists, physical and occupational therapists, speech therapists,
dietitians, social workers, case managers and chaplains. Intensivists
are doctors who specialize in the care of CCU patients.
Washington Hospital’s Intensive Care Unit accepted its first patient
in June 1963. The unit, made possible through a $10,000 donation from
the Washington Hospital Service League, was the first such unit west of
the Mississippi River that was not associated with a teaching facility.
In October 1972, the ICU, renamed the Sangalli Center, expanded to include
cardiac care. Our aging population and advances in technology brought
about the need for critical care specialists to care for the sickest patients
in the Hospital.
In July 2008, Washington Hospital’s ICU became one of the first in
the area to be covered 24/7 by ICU specialists called intensivists. This
new intensivist model led to a drastic improvement and efficiency in the
care of critically ill patients and by 2016 intensivists were involved
in the care of every patient admitted to the ICU. With a generous donation
from Morris Hyman, the late founder of Fremont Bank, the new Morris Hyman
Critical Care Pavilion was built and opened in the fall of 2018. The Pavilion
contains a large and brand new state-of-the-art Critical Care and Emergency
Department which will allow us to provide the highest quality of critical
care possible to our patients.
Visitors should include immediate family members (parents, siblings, children
over the age of 12). Exceptions can be made. Please speak to your nurse
Please choose one person as the family representative who can update the
rest of the family and ensure confidentiality. It is important to communicate
information about your loved one, but frequent phone calls interrupt patient care.
No children under age 12 without authorized permission.
We request that visitors be limited to two at one time for patients in
Critical Care. During your visit, please be respectful of the privacy
of other patients and their visitors. You are advised to stay inside your
loved one's room during your visit.
Visitors may be asked by Critical Care staff to leave for short periods
during certain procedures or emergencies.
This is a healing environment, aggressive behavior toward patients, other
visitors, staff or physicians will not be tolerated. Mutual respect is
Undisturbed rest is important to healing, so please respect planned rest periods.
Do not visit if you have a cold, flu or cough.
In order to reduce the transmission of infections, please wash your hands
or use hand sanitizer before entering and after leaving the patient's
room. If there is an isolation sign on the room, please follow nurses'
instructions about wearing gowns, gloves, and masks before entering the
room and remove before leaving.
No outside food or medications can be brought to the patient without authorized
Balloons (latex free), cards and pictures are welcome. No plants or flowers
In Washington Hospital's Critical Care, we respect your needs. We pledge to ...
- Keep you informed
- Deliver excellent care
- Allow you to be near your family member
- Understand that having a loved one in the hospital is stressful for you
and your family
- Create an environment that meets the needs of our patients and their families
- Explain about the equipment being used and answer your questions
- Provide a language line for nonEnglish-speaking patients and families
- Offer special services for patients and family members who are hearing impaired
Talking About Critical Care
About Life Support
Frequently Asked Questions (FAQs)
Patient and Family Support Services