Last Date Revised: January 30, 2001
Washington Township Health Care District, a California health care district
doing business as Washington Hospital Healthcare System (WHHS), has created
this Privacy Statement in order to demonstrate our firm commitment to
privacy. This Statement applies to WHHS's collection and use of information
through the WHHS site (www.whhs.com). It does not apply to any other websites operated by WHHS or third parties.
Information Collection and Use
Washington Hospital Healthcare System is the sole owner of the information
collected on this Site. We will not sell, share, or rent this information
to others in ways different from what is disclosed in this Statement.
In the event a third party acquires all or part of WHHS, including the
personal information that we have collected, that third party will be
bound by all of the obligations and limitations set forth in this Statement.
We collect several different types of information, each of which is described below:
Our Site uses "session cookies" to keep track of your shopping
cart. A cookie is a piece of data stored on the hard drive of a visitor
to our Site. Our cookies assign randomly generated numbers to your hard
drive for the duration of your visit on the Site (or "session").
Usage of a cookie is in no way linked to any personally identifying information.
Once you end your session by closing your browser, the cookie simply terminates.
Among other things, the cookie allows you to avoid having to enter your
password more than once during a session. Most commercially available
browsers (including Microsoft Explorer and Netscape Navigator) allow their
users to disable cookies. For more information, please consult your browser
Book Order and Event Registration Information
When you order books or register for an event that requires a fee through
our Site, we will request information from you on our order form or registration
form. In order to purchase a book or register for an event, you must submit
a completed order or registration form. The form asks for contact information
(like name and address) and financial information (like credit card number
and expiration date). This information is used for billing purposes and
to fill orders or register for an event that requires a fee. We will also
use your contact information to send you information about Washington
Hospital Healthcare Foundation activities. In addition, we will use the
contact information from the order or registration form to get in touch
with you if we have trouble processing your order or registration or if
we need to contact you for some other reason relating to that order or
Other Personal Information You Provide
At various locations on our Site, you may choose to provide us with additional
personal information. Examples include our "contact us" page
for questions you wish to submit to us, our job listings section, and
occasional special events. In each case, you voluntarily and knowingly
provide us with your personal information, and it is used and disclosed
only for the purposes for which it has been provided.
Log Files and IP Addresses
We also use IP addresses to analyze trends, administer the Site, diagnose
problems with our server and track visitors' movements through the
Site in order to assess how heavily different sections of the Site are
visited. IP addresses are stored in log files and are not linked to personally
We may disclose aggregated demographic information about traffic to our
Site or book purchases to third parties for advertising, marketing or
other business purposes. This information contains no personally identifying
information about our customers or visitors.
Sharing of Personally Identifying Information
We use one or more third party credit card processing companies to bill
customers for book purchases or registering for activities/events. None
of the companies retain, share, store or use the personally identifying
information it receives from us for any other purpose. In addition, we
may disclose personally identifying information to third parties when
and to the extent necessary to prevent or report fraud, to require you
to comply with your obligations to us (including any obligation of payment
for a purchase made through the Site) or as required by law.
This Site has security measures in place designed to protect against the
loss, misuse and alteration of the information under our control.
We work to protect the security of your information during transmission
by using Secure Sockets Layer (SSL) software, which encrypts information
We do not reveal the digits of your credit card numbers when confirming
an order. Of course, we transmit the entire credit card number to the
appropriate credit card processing company during order processing.
We permit secure database access only to qualified employees of WHHS for
the purpose of fulfilling your order.
Information from Children
We do not knowingly accept orders from children under the age of 13 and,
accordingly, do not collect personally identifying information from them.
If you believe we have violated this provision, please contact us immediately
at the address indicated below.
Accessing and Correcting your Information
If you would like to access the personally identifying information that
you have provided to us, please contact us as indicated below. You are
welcome also to provide us with any corrections to your information.
Notification of Changes
We may decide to modify this Statement from time to time. Any such modifications
take effect immediately upon posting. For your convenience, we post the
last date on which the policy was revised at the start of the policy.
By visiting or making a purchase through our Site, you agree to check
back periodically to determine whether any changes have been made and
consent to be bound by any changes once they are posted. However, we will
never rely on a change in the policy to permit us to disclose your personally
identifying information to third parties in a manner not permitted under
the Privacy Statement in effect at the time that information was collected
without first obtaining your affirmative ("opt-in") consent
to that change.
Contacting the Website
If you have any questions about this Privacy Statement, the practices
of this Site, or your dealings with the Site, you may contact:
Washington Hospital Healthcare System
Community Relations Department
2000 Mowry Ave.
Fremont, CA 94538-1716