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Community. Quality. Innovation.

January 16, 2014

Annual Report Showcases Washington Hospital’s Dedication to Quality Care

To better serve our community, Washington Hospital Healthcare System constantly seeks out innovative new programs, while expanding and improving existing ones. Washington Hospital’s Annual Report for fiscal year 2012-2013 describes our recent progress in the continuing journey to provide quality health care to the residents in our community.

The Annual Report this year focuses on several themes including the successful launch of WeCare, our new electronic health record system, our ongoing commitment to excellence in Quality Care and our Magnet designation for nursing excellence.

The Annual Report Edition of Health Signs also comes in a new magazine format featuring former patients in our community that have been on the receiving end of our high quality care. The report includes the accomplishments of many of the Hospital’s programs and services that were certified or commended for excellence by respected organizations around the country.

The report highlights several different services within the Hospital that are harnessing technology for better patient care. You’ll discover how, besides upgrading and expanding our campus for the future, we’re harnessing the latest technology to make our care more personalized, accurate and accessible, including the new MyChart online resource for patients.

The report describes the results of initiatives undertaken by the Hospital's staff and physicians to improve patient care. Charts and graphs are included, comparing Washington Hospital's performance with national and statewide standards over time.  The charts present the Hospital's excellent performance for specific nursing-sensitive indicators that affect quality of patient care, such as our response to heart attacks and stroke, pressure ulcers and reducing patient falls.

Focus on Nursing

Washington Hospital nurses see their responsibilities as extending beyond the patient beside. They seek additional educational opportunities so that they can be on the cutting edge of nursing, and they embrace a practice of lifelong learning. The report highlights the high number of registered nurses who hold advanced academic degrees in direct care nursing. As a result of these efforts, Washington Hospital is recognized as Magnet Hospital, the highest level of recognition a hospital can earn for quality of nursing care.

Washington Hospital in Our Community

The report also showcases Washington Hospital’s commitment to providing accessible health care to all community members. During the last year, Washington Hospital offered more than 100 health related seminars and sponsored or participated in 24 health fairs. The hospital sponsored 11 health screenings that included tests for stroke risk and vascular disease. The contributions of the Washington Hospital Service League and Washington Hospital Healthcare Foundation are also featured in the new report.

Annual Report is Now Available

If you didn’t receive a copy of Washington Hospital’s 2012-2013 Annual Report in the mail, please call Washington Hospital’s Community Relations department at (510) 791-3417 and we’ll mail one to you. You can also download a digital version of the report on the Hospital website: www.whhs.com/about/annual-reports.

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