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National Hospital Week Celebrates Making Miracles Happen

May 08, 2012

Washington Hospital Marks Another Landmark Year for Outstanding Patient Care

A hospital is more than a place where people go to head, it is part of the community that fosters health and represents hope. From providing treatment and comfort to the sick, to welcoming new life into the world, hospitals are central to a healthy and optimistic community.

During National Hospital Week, which is recognized May 6-12, Washington Hospital celebrates the professionals and volunteers whose commitment to the community health really shows.

In the past year, many of Washington Hospital's programs and services were certified or commended for excellence by respected organizations across the country. These recognition awards for top quality care would not be possible without the continued efforts of Washington Hospital's employees and Service League volunteers.

While many of Washington Hospital's services continued to expand and evolve in the past year, 2011 was highlighted by several prestigious awards for the following programs:

Magnet® Status Recognition

Washington Hospital was granted Magnet(r) status recognition by the American Nurses Credentialing Center (ANCC). A Magnet designation is the highest level of recognition that a hospital can achieve for nursing excellence. Only 6.7 percent of hospitals in the United States have earned this status and Washington Hospital is one of five hospitals in the Bay Area to receive this designation.

Distinguished for Quality Care

The Joint Commission named Washington Hospital as a Top Performer on Key Quality and Patient Safety Measures. It is a prestigious distinction, awarded to an elite group of 405 hospitals across the country that followed 22 important best practices 95 percent of the time or better.

Excellence in Stroke Care

Washington Hospital-for the third time in row-was awarded the Gold Seal of Approval(tm) from The Joint Commission for Primary Stroke Centers. Washington Hospital's Stroke Program also received a HealthGrades 5-Star Award for ranking among the top 15 percent in the nation for the treatment of stroke.

Center for Joint Replacement Ranked #1 in California

Washington Hospital's Center for Joint Replacement is renowned for excellent patient outcomes. In 2011, HealthGrades named the CJR the number one joint replacement program in California. The CJR has also been ranked among the top 10 programs in the state for six years and the top 5 percent nationwide for the past five years. The CJR also received the 5-Star customer service award and "Top Performer" award from Professional Research Consultants (PRC), the longest standing health care research company in the nation.

Champions of care

Recognition of this kind does not materialize from out of thin air. Consistent excellence requires the knowledge, expertise and commitment of a number of individuals.

Of more than 2,000 employees and volunteers in the hospital, it is the more than 1,000 nurses that coordinate all aspects of patient care. As team leaders, registered nurses (R.N.) guide the work of licensed vocational nurses (L.V.N.), certified nursing assistants (C.N.A.), unit clerks and orthopedic technicians. Other nurses, called clinical specialists, who must meet educational and clinical practice requirements beyond the basic nursing education and licensing required of all registered nurses, are available to consult and advise in specialty areas, such as mother-baby care.

In addition to nursing staff, the hospital employs a number of different highly qualified professionals. Therapists and technicians, with years of specialized training and experience, staff various departments, such as: Physical Rehabilitation, Speech Therapy, Respiratory Therapy, X-ray, Clinical Laboratory, Blood Bank, EEG (electroencephalography, or testing the brain's electrical activity), EKG (electrocardiography, or testing heart function), Pulmonary and Cardiac Rehabilitation, Occupational Therapy and Pharmacy. Most of the skilled people working in these areas offer care and services to patients who have been admitted to the hospital, as well as outpatients referred by physicians.

There are also many more people behind the scenes that help make the hospital what it is.

From the Washington Hospital Service League volunteer who greets visitors in the hospital's main lobby to the technicians in the Engineering Department who ensure that the power is always on, there are employees and volunteers at the hospital around the clock to help ensure that each person's experience is the best it can be.

If a patient or family member is in need of counseling or comfort during their stay in the hospital, spiritual care volunteers are on-call around the clock to offer their support.

Hospital staff dietitians offer nutritional counseling. The Food and Nutritional Services Department staff members ensure patients receive meals that fit their dietary requirements.

There are so many dedicated individuals that work behind the scenes to make sure patient care at Washington Hospital functions seamlessly. These people include staff members employed in Admitting, Communications, Engineering, Environmental Services, Finance, Food and Nutrition Services, Housekeeping, Human Resources, Information Systems, Materials Management, Medical Records, Security, and Volunteer Services departments - just to name a few.

There for you and your family

During National Hospital Week, Washington Hospital's leadership recognizes the dedication of the employees and volunteers who champion the health and wellbeing of Washington Township Health Care District's residents.

For more information about Washington Hospital and its programs and services, visit www.whhs.com.