At Washington Hospital, we believe quality is everyone’s responsibility.
We dedicate ourselves to working together to build and sustain a culture
of safety and accountability with one goal in mind: continuously improving
outcomes for our patients and our community. This dedication to quality
is driven by one of Washington Hospital’s guiding principles: the
Patient First Ethic.
To support the organization’s quality efforts, Washington Hospital
has an entire department dedicated to quality, aptly named the Quality
Department. This Department is responsible for overseeing the Hospital’s
performance activities by working with staff and physicians to assure
the quality of care delivered to patients meets or exceeds regulatory
and best practices.
Washington Hospital is dedicated to providing the highest quality of care
in the safest possible environment for every patient.We are proud to share
with you Washington Hospital's 2014 Annual Report to the Community.
In this report, you will find information on how Washington Hospital has
worked to address a wide range of quality-related issues focused on delivering
better patient care. The report also contains data illustrating Washington
Hospital’s success in meeting and exceeding a set of standardized
Core Performance Measures set by the Joint Commission, the nation’s
leading hospital accreditation entity. Please note that the 2014 Quality
Report is part of the 2014 Annual Report.
Past Quality Reports
2013 Annual Report Edition of Health Signs
2011-12 Annual Report: Community. Quality. Innovation.
2011 Annual Quality Report: Quality That Reflects Caring
2010 Annual Quality Report: Bringing Quality to Life
2009 Quality Report
Learn More About Our Quality Initiatives
Each month, a Quality Presentation is given at the Washington Township
Health Care District Board Meeting covering quality improvement initiatives,
monitoring activities and education. See the recent Nurse Sensitive Indicators
presentation below that was provided during the February 2015 Board Meeting.
The most important part of your health care team
Washington Hospital believes that the patient has a huge role in his or
her health care. Our "Please Ask" campaign educates patients
to ask questions of the staff if they do not understand something about
their care including their medications. By asking questions and being
informed, patients help improve their own outcomes. We appreciate feedback
from our patients and community.
Click here to download the Please Ask brochure.
If you have any concerns or issues, please feel free to contact Washington
Hospital’s Compliance Department at (510) 791-3400 or send an e-mail to
firstname.lastname@example.org or call Washington Hospital’s Community Relations Department at
(510) 791-3417 to have a free copy of the Quality Report mailed to your home.